Important: Prescribing Over the Counter (OTC) medicines for Hay fever
Prescribing of over the counter (OTC) medicines is changing.
Following national guidance from NHS England, your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns including hay fever.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need. Please help the NHS to use resources sensibly.
If you think you may need a new prescription for medicine, please make an appointment with the doctor.
- You can order a repeat prescription by using the NHS App
- You can order a repeat prescription by using this online form
- Repeat prescriptions are normally for patients with long-term conditions who receive regular treatment.
- Your doctor will explain the repeat prescription system upon beginning regular treatment.
- Please provide the exact drug names wherever possible.
- Please allow at least 48 hours after submitting your request before collecting your prescription from the surgery or your chosen chemist.
- Your doctor will review all repeat prescriptions regularly.
- Patients with some chronic illnesses such as diabetes, hypertension, heart disease and asthma will be seen regularly for monitoring of their condition.
- Please tell us of any changes to your repeat prescription list made at the hospital or if you stop any medication by yourself
- Do not stockpile unwanted drugs at home – return them to your chemist
- Electronic Prescription Service (EPS)
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
View current prescription charges
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.
- The quickest way to order a PPC is online - Buy or Renew a PPC Online
- If you need help buying a PPC, call us on 0300 330 1341
There is further information about prescription exemptions and fees on the NHS website
Questions about your prescription
If you have questions about your medicine or your prescription please contact the surgery.
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.